Frequently Asked Questions

As soon as we are able to successfully process your payment, you will receive a Product Key from KeyMasterLab and a download link for your product. This process usually takes between 5-10 minutes. If your KeyMasterLab order is delayed longer than this, please email us at [email protected] or through the support form on our website to get more information about your order.

All our license keys are 100% legitimate and authentic, and every download link we provide is from the Microsoft official server. In addition, any software you purchase from KeyMasterLab is covered by our hassle-free money-back guarantee.

The license for any product purchased from KeyMasterLab is a lifetime (perpetual) license.

The software licenses sold by KeyMasterLab are intended for installation and activation on one computer only, unless otherwise specified for some particular products. Retail and OEM software licenses we provide are designed and licensed for use on a single computer. Installing a single-use license from SoftwareKeep on multiple computers is not permitted under the license terms and conditions.

In case you made your purchase from our website, and faced any issue such as : you bought the wrong product key, you need any additional technical assistance to install your product, or your order is delayed, please don't hesitate to get in touch with us at [email protected], or through the support form on our website.